Terms and Conditions

Last update: 26. August 2024

Introduction

P2PCoins.io is a peer-to-peer platform service that enables its users to exchange currency, using a variety of mediums, to and from cryptocurrency. Users on the platform can create offers in which they offer to buy or sell cryptocurrency. Other users respond to these offers and the two users can agree to trade cryptocurrencies for cash or complete the trade online. All trades on this site are conducted between users of the service. P2PCoins.io may help to resolve disputes between buyers and sellers. Acting as an escrow provider, P2PCoins.io is not itself a party of any cryptocurrency trade or transactions conducted by its users. P2PCoins.io does not provide an exchange service.

These Terms of Service and Use ("Agreement") form a legal agreement covering the provision of services ("service" or "services") provided by Malmac Corp ("P2PCoins.io" or "Malmac Corp" or "us" or "our" or "we") to you as an individual ("you" or "your"). Your use of the services will be governed by this Agreement, along with the P2PCoins.io Privacy Policy. Please read these General Terms carefully before using the Services, because they affect your legal rights and obligations.

The General Terms and Service Specific Terms are collectively referred to as the “Terms”. In the event of a conflict between the General Terms and Service Specific Terms, the Service Specific Terms shall prevail.

By using Malmac Corp Services, you further represent and warrant that:

you are at least 18 (eighteen) years old;
you have will, full legal power, authority and capacity to enter into the Agreement;
you agree to be bound by these Terms of Service, including by their future amendments if any;
you are acting in compliance with the legislation of the jurisdiction you operate in, and with any other applicable legislation;
in accordance with any law you have to comply with, it is not forbidden to use our Services;
you will not use our Services for any purpose which is unlawful or prohibited by the Agreement;
you have not previously been suspended or removed from using our Services;
you have read, understand and completely agree to these Terms of Service as a whole, and to each of the Terms of Service provisions separately;
all of your previous representations were made responsibly and you have fully understood the meaning of all sentences and separate words;
you are not a citizen, a permanent resident, tax resident or located at the United States of America (including its states and the District of Columbia), the Virgin Islands of the United States, or any other possessions of the United States of America, Cuba, North Korea, Iraq, Iran, Puerto Rico, Somalia, Syria, Sudan, or any state, country, territory or other jurisdiction that is embargoed by the United Nations;
you are not identified as an individual who is restricted or barred from conducting banking or financial transactions, in any jurisdiction or under any applicable laws;
are not placed on any list of suspicious persons banned from traveling or conducting business or financial transactions in any jurisdiction.

Your use of the Services will be governed by the Terms, along with the P2PCoins.io Privacy Policy.

This Agreement (as amended from time to time) contains the entire agreement and understanding between us in respect of all matters which are referred to herein and supersedes any prior written or oral agreement between us relating to such matters. No oral explanation or oral information given by either of us shall alter the interpretation of this Agreement. You confirm that, in agreeing to accept this Agreement, you have not relied on any representation that is not expressly included herein and you agree that you shall have no remedy in respect of any misrepresentation which has not become a term of this Agreement. However, nothing in this Agreement purports to exclude liability for any fraudulent statement or act.

Allowed Jurisdictions

To use services provided by Malmac Corp you may need to fulfill certain legal obligations in your country and/or state of residence. By accepting these terms and services you confirm that you have reviewed your local laws and regulations and that you are aware of, and fulfill, any and all such obligations.

Acceptance and Change of Terms

By signing up for an account on P2PCoins.io you accept both the Terms of Service and Use, and the Privacy Policy. By accepting this Agreement or by using the Service, you expressly acknowledge and agree that you are entering into a legal agreement with P2PCoins.io, and have understood and agree to comply with, and be legally bound by, this Agreement.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service and Use by posting updates and changes to our website. If there is a change which has a material adverse impact on you, we will notify you by emailing you and providing 30 days notice. If you do not agree to the changes, you can terminate this agreement by discontinuing to use the services.

It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the services following the posting of any changes to these Terms of Service and Use constitutes acceptance of those changes.

For changes to these Terms of Service and Use that will significantly affect your rights and obligations we will strive to notify you before the changes take effect. You can terminate this Agreement at any time by concluding any outstanding trades and other obligations, withdrawing any remaining balances and deleting your account.

DEFINITIONS

Agreement – agreement regarding the provision of Services concluded between Malmac Corp as a service provider, and a User as a service consumer. These Terms of Service constitute the rules of the Agreement. The Agreement is deemed to have concluded between Malmac Corp and a User, if a User has actually started to use the Services (finished the sign up process);

General Terms – these terms of service;

Services – all services which are provided by Malmac Corp to the User under the rules of the Agreement through the P2PCoins.io website.

Service Specific Terms – terms of service, specific to the use of individual Services;

User – an individual who has an account (record) created within the P2PCoins.io website. Any User is deemed to have entered into the Agreement;

User Account – a common account (record) created within the P2PCoins.io authentication system and associated to the specific User which allows this User to access all Malmac Corp Services;

Registration and User Accounts

Before access to the Services is granted to you, you need to create a User Account with the P2PCoins.io authentication system. During the account creation (sign up) process you will be asked to provide certain registration details, such as your email, nickname, password, etc. The list of mandatory information to be provided may be changed from time to time by P2PCoins.io unilaterally.

All of the information you provide during the account creation process must be true, accurate, current, and complete. If we at Malmac Corp believe that the provided information is not true, accurate, current, and/or complete, we have the right to refuse you access to our Services, and/or any of its resources, and/or to terminate and/or suspend your account without any explanations and/or refunds.

After the account is created, your e-mail must be verified. Email verification instructions will be sent to the Email you specified during the sign up process shortly after registration has been completed.

After your email is verified you will be able to log into your account and access the Services.

While using the Services you may only act on your own behalf. Your account cannot be used to act as an intermediary or broker for any person or entity other than yourself unless specifically allowed by an additional agreement with Malmac Corp.

You may only use your own account to use P2PCoins.io. You may only use one User Account at a time for using Services unless specifically allowed by P2PCoins.io. You have to maintain adequate security and control of any and all IDs, passwords, personal identification numbers (PINs), and any other codes that you use to access Services, as well as all passwords you use to access your email address associated with your User Account. You are not allowed to sell, borrow, share or otherwise make available your account or any detail necessary to access your account to people or entities other than yourself. We may terminate or suspend your account if we discover that you have violated the Terms of Use.

Your account must not contain misleading, inaccurate or fraudulent information, including but not limited to having a fake phone number, creating fake reputation information for your account, faking your residence state or providing fraudulent identification documents.

Identification and Verification

If we are obliged to do so by the law or in accordance with our internal policy, we may at any time introduce or amend mandatory identification / verification procedures and require you to complete our identification and/or verification and may also require you to submit identification documents to Malmac Corp. Failing to complete identification and/or verification will be considered a violation of the Agreement and may lead to the suspension and/or termination of your account.

Fees and Pricing

Fees are automatically deducted from each successfully finished trade, in a flat rate of 1% from the total amount exchanged in form of an exchanged digital asset from each user.

Trading

You can initiate cryptocurrency trades ("trade" or "contact") to either buy or sell cryptocurrency by sending trade requests to offers created by other users.

By sending a trade request you agree to be bound by the terms and conditions of the trade as selected and determined by the advertiser (whether by selecting from options available to advertiser for offers or by any freeform terms and conditions set out by the advertiser in the Terms of trade field) and displayed on the offer page. The terms and conditions specified by the advertiser are valid in all cases except when they contradict or violate these Terms of Service and Use, are unreasonable or otherwise difficult to comply with, are illegal, or if both parties of the trade consent to alter the terms and conditions of the trade.

The exchange rate, cryptocurrency amount, payment window, payment method and other terms and conditions of the trade that are visible on the offer page prior to sending a trade request cannot be altered once a trade request has been sent and the trade has started.

When you are selling cryptocurrency it is your responsibility to check that you have confirmed, independent of the buyer and their payment evidence, that you have received payment for the full amount, that the payment is not made by a third party to the trade, and that it was made according to your instructions given to the buyer. After you have released a trade to the buyer it is not possible to cancel, reverse, dispute or otherwise recover or return the cryptocurrencies to you.

Payments made by buyers must be sent by the same person that registered and uses the account. Payment details provided by sellers must match the name of the P2PCoins.ioaccount holder. Making, providing, or attempting to make or provide payments to or from third parties is considered a violation of this agreement.

All communication relevant to the trade must happen in the trade chat part of the trade in such a way that it is readily available forP2PCoins.io support staff to review. Communication that has not occurred on P2PCoins.io or that has been hidden, encrypted or otherwise obstructed from view is not taken into consideration during dispute review and dispute resolution.

Disputing Cryptocurrency Trades

When a buyer and a seller are in disagreement over a trade either party or P2PCoins.io can start a dispute ("Disputed trade" or "dispute") to initiate a mediation process on the cryptocurrency held in escrow. Disputed trades are reviewed and resolved by P2PCoins.io support staff.

Disputes can only be started on trades that are open and marked as paid by the buyer. Trades that are not marked as paid by the buyer, have been released by the seller, canceled by the buyer, automatically canceled, or already disputed and resolved are considered completed and cannot be disputed, reversed, or altered.

Dispute resolution

A disputed trade is most commonly resolved by P2PCoins.io support moving the escrowed cryptocurrency to the buyer or the seller of the disputed trade once the dispute resolution criteria are met.

In very rare situations where neither party fulfills the criteria, or it is in other ways unclear or not possible to determine which party has fulfilled the dispute resolution criteria, Malmac Corp may decide to resolve the dispute by splitting the escrowed cryptocurrency between the buyer and the seller evenly or unevenly.

Dispute resolution criteria

P2PCoins.io can resolve a disputed trade to a cryptocurrency buyer when one of the following criteria are met:

The buyer has made payment according to the instructions provided by the seller in the trade chat, offer terms of trade, or offer payment details and the buyer has provided sufficient proof that the payment was made according to these instructions.
The seller has become unresponsive.

P2PCoins.io can resolve a disputed trade to a cryptocurrency seller when one of the following criteria are met:

The buyer has not provided payment or not provided payment in full
The buyer has become unresponsive
The payment made by the buyer has been held/frozen/stopped by the payment provider
The buyer has not provided payment according to the instructions provided to them by the seller in the trade chat, offer terms of trade or offer payment details.
The payment is made by a third party to the trade OR the payment is made from a payment account not registered in the name of the buyer.

If the buyer or the seller of a disputed trade provides fraudulent information or fraudulent documents or makes false claims or otherwise tries to force a certain outcome of a disputed trade the dispute may be immediately resolved against the user.

Dispute review

During a dispute review P2PCoins.io support may give you instructions that you are required to follow. The instructions given to you may require you to provide proof of payment, proof that you have or have not received payment (e.g. bank transaction history), additional ID verification, photo; audio; or video evidence, or any other documents deemed relevant by P2PCoins.io. Unless otherwise specified by P2PCoins.io, these documents must be added to the disputed trade itself. Failure to follow the instructions may lead to the dispute being resolved against you.

Unresponsiveness

When you are involved in a cryptocurrency trade it is important that you remain active and available from the time the trade is started to the time that the trade is completed, canceled, or resolved. This means that you must be able to provide a response to a request by P2PCoins.io support in a disputed trade within 12 hours or you may be deemed as unresponsive and the dispute may be resolved against you.

Incorrect dispute resolution

If you believe P2PCoins.io has resolved a dispute you are a party of in a way which is not in accordance with these terms you have a right to request a review. To request a review you need to notify us and specifically request a review by contacting customer support no later than 120 days after the dispute resolution.

Limitation, Suspension, and Termination of Your User Account

Occasionally situations arise where we may need to limit, suspend, or terminate your account. Account limitation ("limit", "limitation") results in a temporary or permanent loss of access to a certain specific part or parts of the services we offer. Account suspension ("suspension", "block", "ban") results in a temporary loss of access to most parts of the services we offer. Account termination ("termination", "permanent ban") results in permanent loss of access to all services we offer as well as termination of this Agreement.

We have the right to, limit, suspend, or terminate your account or access to the services that we provide to you if:

we have a reason to believe that you have acted in violation of these Terms of Service and Use or applicable laws or regulations or if we have a reason to believe that any content or material submitted or shared by you in or through the services violates these Terms of Service and Use or applicable laws or regulations or third party rights
we suspect that you use the services to engage in, attempt to engage in, or in connection with fraudulent activity, money laundering, terrorist financing or other financial crime;
we have a reason to believe that during the registration, and/or verification, and/or at any other point in time, you have provided us with false, inaccurate, incomplete, misleading and/or fraudulent information;
we are required to do so under any applicable law, regulation or an order issued by an authority;
you have not provided any information / document requested by us within a specified deadline and/or the documents provided are fake and/or misleading;
you failed and/or refused and/or delayed to take actions prescribed by the decision of Malmac Corp and/or refused to cooperate regarding the dispute you were involved in;
you have performed an attempt (either successful or unsuccessful) of unauthorized access to any part or component of the Services, to bypass and/or break any security mechanism of the Services and/or use the Services in any other manner that poses a security risk to us and/or to any other User;
make available content or behave in a way that libels, defames, invades privacy, stalks, is obscene, pornographic, racist, abusive, harassing, threatening or is offensive;
you have performed an attempt (either successful or unsuccessful) to interrupt Services and/or damage Malmac Corp owned software and/or hardware;
you are unreasonably inactive during contracts;
you have not finished the sign up and/or verification process;
you have not used your account for more than 24 months;
you have been reported by one or more users as a scammer.

We will normally give you a notice of any limitation, suspension, or termination of your account but we may, if it is reasonable to do so (for example we consider it advisable for security reasons), limit, suspend or terminate your account without prior notice to you.

You acknowledge that our decision to limit, suspend, or terminate your account, may be based on confidential criteria that are essential to our risk management and security protocols and that we are under no obligation to disclose the details of our risk management and security procedures to you.

Referral program

Hereinafter, the P2PCoins Referral Program is called “Program” for short, and you, the referrer, will be called “Referrer” and any User you refer will be called “Referred User” and/or “Referree”. Once you begin using the “Program”, you must be fully compliant with the Terms of Service to remain eligible for the Program.

You can begin using the “Program” immediately - your link and referral code are active and ready to use.

In order to be compensated, in your “Settings” you must enter the Bitcoin, Ethereum or Monero address, where you'll receive “Reward(s)”.

You will receive 30% compensation cut from our fee by one user that finished the trade that you referred. Which is equivalent to 15% of total trading fee.

For technical reasons related to “dust limit” you will only receive “Rewards” from contracts, where your “Reward” is greater than or equal to 0.000006 BTC.

In the event of two of your “Referrees” successfully completing a contract between themselves, then the referral commission you can earn is 60% from one users fee.

In the event of the P2PCoins platform not receiving a platform fee from a completed trade, where your “Referree(s)” participated, you won't be compensated.

“Reward” is paid immediately and automatically, once any “Referree” of yours successfully completes a contract.

“Rewards” are paid to the Bitcoin Wallet Address(es), mentioned in your “Settings”.

We reserve the right to disqualify any User, at any time, from participation in the Program, if he or she does not comply with any of the Terms of Service. Also, we reserve the right to terminate the Program or any User's participation in the Program at any time without warning at our sole discretion. Upon termination of the Program and/or any portion thereof, for any reason, and/or upon disqualification, termination, and/or suspension of a “Referrer's” account for any reason, the “Referrer” ceases to receive “Rewards” from any contract(s) that his or her “Referree(s)” complete(s) hereinafter. We also reserve the right to change the percentage of "Reward" for any user without prior notice at any time.

Intellectual property rights

You acknowledge and agree that all copyrights, trademarks and all other intellectual property rights in and related to this site and our services are exclusively the property of Malmac Corp and our licensors. We grant you a revocable, non-exclusive, non-sublicensable, non-transferable and limited license, subject to the terms of this Agreement, to access and use our site and service, as well as related content, materials and information (collectively, the "Content") solely for approved purposes as permitted by us from time to time. Any other use of the Content is expressly prohibited and you agree not to copy, transmit, distribute, sell, license, reverse engineer, modify, publish, or participate in the transfer or sale of, create derivative works from, or in any other way exploit any of the Content, in whole or in part.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

You expressly agree that the use of Malmac Corp Services is at your sole risk.

This site and the services are provided on an “as is” and “as available” basis for your information and use without any representation or endorsement. To the maximum extent permitted by applicable law, we make no warranties of any kind, whether express or implied, in relation to the site or the services, including but not limited to, implied warranties of satisfactory quality, functionality, fitness for a particular purpose, non-infringement, compatibility, security, accuracy, condition or completeness, or any implied warranty arising from course of dealing or usage or trade.

Malmac Corp or P2PCoins.io is not associated with and does not itself support or claim to be in partnership with any of the payment methods, services or companies which may appear visible in the Online Payment method lists or offer details. Also, services provided by Malmac Corp are not authorized, approved, endorsed or sponsored by any of the payment methods listed on the website or their respective trademark owners. Payment method listings are visible on P2PCoins.io for informative purposes only.

Malmac Corp is not responsible for any user-generated content on its site including but not limited to messages, feedback or offers but may remove or modify said content without notice or liability at any time in its sole discretion.

This site may contain links to other sites on the Internet. These sites may contain information or material that some people may find inappropriate or offensive. These other sites are not under the control of P2PCoins.io, and you acknowledge that (whether or not such sites are affiliated in any way with P2PCoins.io) P2PCoins.io is not responsible for the accuracy, legality, decency, or any other aspect of the content of such sites.

We reserve the right to:

modify any part of the Malmac Corp Services and/or any software associated with them at any time at our sole discretion and without any notice;
modify, alter, and/or discontinue any aspect of the Services at any time at our sole discretion and without any notice;

You agree that, to the maximum extent permitted by applicable law, your sole and exclusive remedy for any problems or dissatisfaction with the services is to stop using the services.

To the maximum extent permitted by applicable law, Malmac Corp further expressly disclaims all warranties that services will meet your requirements or will be uninterrupted, timely, secure or error-free, that defects will be corrected, or that the site or the server which makes it available are free of viruses or bugs or are fully functional, accurate, or reliable. We will not be responsible or liable to you for any loss, lost profits, destruction or alteration of content or material as a result of uploading to or downloading from the site. Malmac Corp does not guarantee the possibility of being able to use the services due to circumstances independent of Malmac Corp. Such as cyber attack or server failure.

To the fullest extent permitted by law, in no event will Malmac Corp, its officers, shareholders, employees, agents, directors, subsidiaries, affiliates, successors, assignors, suppliers, or licensors be liable for:

any economic losses (including but not limited to, loss of revenues, profits, contracts, business or anticipated savings); or
any indirect, special, incidental, punitive, exemplary, or consequential damages; or
any loss of data, goodwill or reputation.

To the maximum extent permitted by applicable law, the aggregate liability for all claims relating to Malmac Corp Services in no event shall be more than the amounts paid by you to Malmac Corp during the prior twelve months in question.

Malmac Corp will not be responsible for any loss or damage that could result from interception by third parties of any information made available to you via this site. Although the information provided to you on this site is obtained or compiled from sources we believe to be reliable, Malmac Corp cannot and does not guarantee the accuracy, validity, timeliness or completeness of any information or data made available to you for any particular purpose.

Indemnity

You agree to be fully responsible for (and fully indemnify us against) all claims, liability, damages, losses, expenses, including legal fees and costs suffered by us and arising out of or related to any breach of this Agreement by you or any other liabilities incurred by us arising out of your use of the services, or use by any other person accessing the services using your user account, device or internet access account; or your violation of any law or rights of any third party.

Transfer of rights and assignment

We may transfer or assign our rights and duties under this Agreement to any party at any time without notice to you, but this will not affect your rights or our obligations under this Agreement. You may not, however, transfer or assign any of your rights and duties under this Agreement to any other party.

General provisions

The client acknowledges that the official language of P2PCoins.io is the English language. In case of a conflict between the English language and any other language of our Services – English language shall prevail.

This Agreement constitutes the entire agreement and understanding between you and the Malmac Corp parties with respect to the subject matter of this Agreement and completely supersedes all prior oral and/or written agreements and understandings between you and Malmac Corp before this Agreement with respect to the subject matter hereof.

You hereby acknowledge and represent that you have not relied on any representation, assertion, guarantee, or other assurance, except those set out in this Agreement, made by or on behalf of any other party prior to the execution of this Agreement.

You hereby certify that you have understood every single rule of the Agreement.

If any provision of this Agreement is held invalid, the invalidity shall not affect other provisions of the Agreement which can be put into effect without the invalid provisions, and to this end, the provisions of this Agreement are declared to be severable.

If you communicate with P2PCoins.io by email, you should note that the security of Internet email is uncertain. By sending sensitive or confidential email messages which are not encrypted you accept the risks of such uncertainty and the possible lack of confidentiality over the Internet. The Internet is not 100% safe and someone may be able to intercept and read your details.

This site and the information, tools and material contained in it are not directed to, or intended for distribution to, or use by, any person or entity who is a citizen or resident of, or located in, any jurisdiction where such distribution, publication, availability or use would be contrary to law or regulation which would subject Malmac Corp or its affiliates to any registration or licensing requirement within such jurisdiction.

You will attempt to resolve all disputes with respect to the Services through communication with our customer service. If parties are unable to resolve the dispute, You must use the dispute resolution mechanism discussed above.

To the fullest extent permitted by applicable law, you agree that any claim against Malmac Corp must be commenced within one (1) year after the date, the party asserting the claim first knows or reasonably should know of the act, omission, or default giving rise to the claim; and there shall be no right to any remedy for any claim not asserted within that time period.

Privacy

Any personal information you provide us will be treated as confidential and shared only within the Company, its affiliates and its business partners and will not be disclosed to any third party except under any regulatory or legal proceedings. Web site tracking systems may also collect data detailing the pages you have accessed, how you discovered our Services, the frequency of visits and so on. The information we obtain is used to improve the content of our Services and may be used by us to contact you, by any appropriate means, and to provide you with any information we believe may be useful to you.

How to contact us

You can contact us at any time by sending the respective question, notice or request to our support team.

List of emails through which you can receive messages from us:

[email protected]

By using the Services, you agree that any notice, disclosure, agreement or other communication that we send to you electronically to the email address you have defined in your account settings will satisfy any legal communication requirements, including but not limited to, that such communications be in writing. You should maintain copies of electronic communications from us by printing a paper copy or saving an electronic copy.

Governing Law

You agree that this Agreement and any dispute between you and us shall be governed in all respects by the laws of the Republic of Panama, and you unconditionally submit to the non-exclusive jurisdiction of the courts of Republic of Panama.

The service is offered by us from the Republic of Panama. We make no representations that the services are appropriate or available for use in any specific countries. Users of P2PCoins.io are themselves responsible for making sure they are in compliance with legislation of the jurisdiction they operate and reside in. If your local laws do not permit you to use the services provided by Malmac Corp, you may not access this website.